Case study

A clear roadmap toward data-driven working

A data-maturity assessment and a concrete, prioritised roadmap toward becoming a data-driven organisation.

Deep diveSocial impact
Chris Noordhoek and Dennis van der Heijden working at Datavore
Their Challenge

An organisation early in its data journey wanted to know where it stood — and what concrete steps would move it forward.

Our Solution

An embedded assessment: working alongside the in-house BI specialist, interviewing stakeholders across departments, and reviewing existing reporting, distilled into clear themes and a roadmap.

The Results

A shared picture of where the organisation is and where it wants to be, with prioritised first steps across four themes.

Baanbrekers uses work as a means to help people reintegrate into society. Like many organisations, they had been building up data and reporting over the years, and wanted an honest, outside read on how far that had come — and a practical plan for the next step.

Four themes for the roadmap

A resilient data team

Documentation as the foundation, the right roles to grow into, and sparring and knowledge-sharing as standard practice.

Trustworthy data quality

Uniform process documentation, consistent training, and supportive internal checks — so people can trust the numbers they build decisions on.

Strategic data steering

Regular operational steering plus periodic strategic sessions to align data work with longer-term goals.

An accessible data culture

A low-barrier way for anyone to submit a data request, a light prioritisation process, and data ambassadors in the departments.

The goal of the engagement was a data-maturity assessment: understand where Baanbrekers stands today, define what a data-driven version of the organisation looks like, and lay out concrete steps to get there. Not a report that lands in a drawer — a plan the organisation can act on.

How we worked

We wanted the picture grounded in daily practice, not just documents, so we worked from three angles at once. That’s deliberate: it means the roadmap is built on how the organisation really works, and the people who will carry it forward helped shape it.

  • Alongside the in-house BI specialist

    In daily practice — data flows, quality, and architecture — so the assessment reflected how things actually run.

  • Stakeholder interviews across departments

    With the people who use data day to day: how they use it now, what they need, and where the opportunities are.

  • A review of existing reporting and earlier advice

    To see how the situation had grown over time, and which earlier recommendations had actually taken hold.

Concrete first steps

The assessment didn’t stop at analysis. It handed over a prioritised starting point across all four themes.

  • Design the team and its roles

    A working session on what the data team needs to look like, and who grows into what.

  • Set direction with a data-vision session

    Agree where the organisation is heading, and pick the quick wins along the way.

  • Map the key data flows and definitions

    Establish what the important figures mean and where they come from, once, in one place.

  • Open a simple channel for data requests

    A low-barrier way to ask, so demand becomes visible instead of arriving through side doors.

What we delivered

A comprehensive research report and presentation covering the analysis, findings, and roadmap, plus a management summary of the goal, method, current situation, target, and next steps — everything the organisation needs to act on the plan and keep the momentum going.

Key outcomes

  • A clear, shared view of the organisation’s current data maturity and its target

  • Four improvement themes, each with concrete, prioritised first steps

  • A management summary and roadmap ready to act on

  • Independent sparring to support the next phase of the journey

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